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RealPlayer Customer Support

Customer Support Alert                                        November 21st 2009
Real Support is experiencing high call and chat volumes. As a result, wait times are longer than normal. Please search our extensive Knowledge Base, where the answers to over 80% of customer questions can be found, or try to contact us again later in the day. We apologize for the inconvenience.

RealPlayer Support
Support for the free RealPlayer
The free version of the RealPlayer is supported via our extensive Knowledge Base and through our online Forums.

Agent-assisted support is not available for the free RealPlayer. To purchase a SuperPass subscription or to upgrade to RealPlayer Plus, please visit www.real.com.

Support for SuperPass and RealPlayer Plus
If you have purchased a SuperPass subscription or RealPlayer Plus, please proceed to our Contact Us page for support options.


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