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International Customer Support

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If you would just like to cancel your subscription, click here. For other types of support, please click the language and country that most closely matches your own:

 

Brazil - Portuguese

Visite nossa página de Suporte Técnico
Telefone do Suporte Técnico: 0800 89 19 821 (Português) Segunda a Sexta das 08h00 às 14h00

 

France - French

Téléphonez à l'assistance: (+33) 1 5517-4078 (Français) Lu-Ve 9:00 - 17:00 GMT

Pour recevoir du support par courrier éléctronique, cliquez ici

Germany - German

Telefonischer Support: (+49) 0 6995-096134 (Deutsch) Mo-Fr 9:00 - 17:00 GMT

Für E-Mail Support klicken Sie hier

Italy - Italian

Chiamare l'assistenza: (+39) 02-69633453 (Italiano) Lu-Ve 9.00 - 17.00 GMT

Per contattare il servizio assistenza tecnica, cliccare qui

Japan - Japanese

RealNetworks Service and Support Japan (Japanese)

Japanese Support Center

 

Latin America - Spanish

Servicio al Cliente

 

Spain - Spanish

Llama a Soporte: (+34) 91-4069152 (Español) lu-vi de 9:00 a 17:00 GMT

Para recibir asistencia por correo eléctronico, haga click aquí

United Kingdom - English

UK Telephone Support: (+44) 0 870-240-2486 M-F 9:00 to 17:00 GMT

E-mail Customer Support
Contact Customer Support

United States, Canada, and any regions not mentioned above – English

RealPlayer and Subscriptions Customer Support
 

Customer service and technical help for RealPlayer, RealPlayer Music Store, RealRhapsody, RealOne SuperPass, Real subscriptions and other consumer products from RealNetworks.

 

RealArcade and Games Customer Support
 

Customer service and technical help for RealArcade, Games and GamePass.

 

Real Business Products Customer Support
 

Customer service and technical support for Helix Universal Server, Helix Producer, RealServer, RealProducer, RealPlayer Enterprise Manager and other content creation, delivery and management tools from RealNetworks.