On December 28, 1999, RealNetworks released RealPlayer 7 Basic for Windows. If you have the beta version of RealPlayer 7 Basic for Windows, please upgrade to the final release version.

On March 13, 2000, RealNetworks released RealPlayer 7 Basic for Mac OS. If you have the beta version of RealPlayer 7 Basic for Mac OS, please upgrade to the final release version.

Upgrading and Installing

1. What are the system requirements for RealPlayer 7 Basic?

2. Does RealPlayer 7 Basic automatically overwrite older versions of RealPlayer?

3. When does the RealPlayer 7 Basic beta expire?

4. Why am I having problems after removing RealPlayer 7 and reinstalling RealPlayer G2 for Windows?

General Questions

1. How do I configure Preferences in RealPlayer 7 Basic?

2. How do I prevent RealPlayer 7 Basic from loading when Windows starts?

3. What types of media will RealPlayer 7 Basic play?

4. Is it possible to decrease the amount of resources that RealPlayer 7 Basic uses?

5. How do I disable the flashing StartCenter icon and prevent the update dialog box from appearing when using RealPlayer 7 Basic for Windows?

Browser Configuration

• How do I configure my web browser to work with RealPlayer 7 Basic?

Playback Questions

1. How do I configure RealPlayer 7 Basic to work with a firewall?

2. Why do I get a "missing plug-in" error when I type an address into the Location bar in RealPlayer 7 Basic?

3. Why is RealPlayer 7 Basic still rebuffering at many sites?

4. What can I do to improve the video image during playback?

5. What can I do if the audio sounds like it is being played too fast or too slow?

Known Issues

1. 16Kbps audio plays slowly on IBM Aptiva computers running Windows 98.

2. How do I clear entries from the location bar history in RealPlayer 7 Basic?

3. You must quit all open programs, including older versions of RealPlayer, before installing RealPlayer 7 Basic for Mac OS.

4. Audio and video playback are out of synch at the start of high bit rate content on Mac OS.

5. The mouse pointer remains a "wrist watch" after I play content on Mac OS.

6. Why do I get "out of memory" errors when I play clips that last an hour or more with RealPlayer 7 Basic for Mac OS?

7. How do I manually resize the window on RealPlayer 7 Basic for Mac OS?

8. Why can't I fast forward or reverse through streamed MP3 files in RealPlayer 7 Basic?

9. Why do MP3 files streamed over the Internet skip, never play, or suffer audio drop outs in RealPlayer 7 Basic?